Thursday, August 11, 2016

Know Your Users But Make Sure They Know You

users [yoo-zers] : Those pesky annoyances making it difficult for you to complete your work, always interrupting with their questions and requests.
As an administrator of a Salesforce Organization you likely spend much of your time dealing with your users. How much time depends on how your company utilizes Salesforce, what adoption rates are at, the size of your team, and many other factors.
But how does knowing your users help you do your job better?
Even more important - should you make sure your users know you?
What does that even mean?
How would you even go about it?

Let's dive in.

Friday, August 5, 2016

Journey To The Center of A Salesforce Career

This post is not like the others.

I started this blog with a very specific goal in mind: provide value-added knowledge to the community; things I've learned, discovered, or came up with over the past few years. I didn't want to bog down this blog with abstract stories or repeat what is already plentiful on the interwebs.

With that said, I was recently encouraged by Cheryl Feldman  - a dear friend, a leader in NYC community, and a Salesforce MVP to share a little about myself, and tell a small part of my story.

This post is about my journey.
If you are just getting into the Salesforce world, I'd like to share with you how I got into Salesforce. How it boosted my career and gave me a sense of satisfaction that is still strong years later.